Privacy Policy

Bloodhound SOS may collect information that you provide directly when you create an account, submit an emergency report, request support, communicate with another user, or otherwise use the service.

This information may include:

• Your name and contact information.
• Your email address and telephone number.
• Emergency reports, assistance requests, messages, photographs, and incident information.
• Location information when you choose to use location-based or emergency-response features.
• Device, operating-system, app-version, diagnostic, and technical information.
• Information submitted through the Bloodhound SOS support form.

Bloodhound SOS may use collected information to:

• Provide, maintain, secure, and improve the app.
• Process emergency reports and assistance requests.
• Support communication between users, responders, and relevant emergency resources.
• Display location-based alerts, hazards, reports, and safety information.
• Respond to questions, technical problems, and support requests.
• Detect abuse, fraud, security threats, or misuse of the service.
• Comply with legal obligations and protect the safety, rights, and property of users and others.

Bloodhound SOS does not sell your personal information.

Information may be shared when reasonably necessary to provide the service, coordinate emergency assistance, protect life or safety, comply with law, or prevent misuse.

Depending on the feature being used, information may be shared with:

• Participating responders or users assisting with an emergency request.
• Service providers that support hosting, mapping, communications, security, or app functionality.
• Emergency services, public agencies, or authorities when required or reasonably necessary to protect someone from harm.
• Legal or regulatory authorities when disclosure is required by applicable law.

Bloodhound SOS uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

No online service, network, device, or electronic storage system can be guaranteed to be completely secure. Users should take reasonable steps to protect their account credentials and devices.

You may manage location access, notifications, Bluetooth, camera access, and other app permissions through your device settings.

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

Some information may need to be retained for safety, legal, security, fraud-prevention, or operational purposes.

Bloodhound SOS may use third-party services to provide maps, alerts, hosting, communications, authentication, analytics, or other essential functionality.

These third-party services may process information according to their own terms and privacy policies. Bloodhound SOS is not responsible for the independent privacy practices of third-party services.

Bloodhound SOS is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.

Bloodhound SOS may update this Privacy Policy from time to time to reflect changes to the app, legal requirements, or our data practices.

The date shown at the top of this page identifies when this Privacy Policy was most recently updated.

For questions about this Privacy Policy or the data practices of Bloodhound SOS, contact us using the links below.